Quiet HarborLAB Status

Services

Uptime over the past 90 days. Hover a day for details.

Client services

All operational
Websitequietharbor-lab.com
Operational
90 days ago45 days ago100% uptimeToday
Client file exchangeUpload and download links
Operational
90 days ago45 days ago99.99% uptimeToday
Documentationdocs.quietharbor-lab.com
Operational
90 days ago45 days ago100% uptimeToday

Managed operations

All operational
Monitoring & alertingChecks, agents and alert routing
Operational
90 days ago45 days ago99.98% uptimeToday
On-call pagingPhone and push notifications
Operational
90 days ago45 days ago100% uptimeToday
Email notificationsIncident updates and reports
Operational
90 days ago45 days ago99.97% uptimeToday
Backup replicationOff-site copies and restore drills
Operational
90 days ago45 days ago100% uptimeToday

Past incidents

Everything that affected a service in the past 90 days, newest first.

Delayed email notificationsDegraded performance

  1. ResolvedAll queued messages have been delivered and delivery times are back to normal.09:46 CET
  2. IdentifiedOur outbound mail provider is throttling one of our sending addresses. We have switched to the secondary relay.09:31 CET
  3. InvestigatingIncident and report emails are arriving with delays of up to 30 minutes. On-call paging is not affected.09:12 CET

Scheduled maintenance: backup storage migrationMaintenance

  1. CompletedMigration finished. Replication caught up and a verification restore passed for every client.07:35 CEST
  2. In progressWe are moving off-site backup copies to new storage. Nightly backups continue; replication is paused during the window.06:00 CEST

Elevated upload errors on the file exchangeDegraded performance

  1. ResolvedA storage node ran low on temporary space. Space has been reclaimed and an alert added. Affected transfers can be retried with the same link.14:20 CEST
  2. InvestigatingSome uploads larger than 2 GB are failing before completion. Downloads are not affected.14:08 CEST

Monitoring agents reporting lateDegraded performance

  1. ResolvedA certificate on the report collector was renewed with an incomplete chain. Fixed and re-deployed; all agents are reporting again.23:02 CEST
  2. InvestigatingAgent reports from some client servers are arriving late, so resource graphs show gaps. Uptime checks and paging are working normally.22:41 CEST

Clients receive incident updates by email automatically, and urgent issues reach your on-call contact directly. Questions about a specific incident? Ask your Quiet Harbor engineer or write to us via quietharbor-lab.com.